Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Watchio, Inc. ("Watchio," "we," "us," or "our") collects, uses, and shares information about you.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Account Information
- Name and email address
- Company name and job title
- Billing information and payment details
- Account credentials
Usage Information
- Log data (IP address, browser type, pages viewed)
- Device information
- Metrics and data you send to our platform
- Feature usage and interaction data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
3. Information Sharing
We do not sell your personal information. We may share information as follows:
- With vendors and service providers who need access to perform services
- In response to legal requests or to protect our rights
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may also retain certain information for legitimate business purposes or as required by law. Metrics and log data are retained according to your plan's retention period.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate information
- Delete your data
- Object to or restrict processing
- Data portability
- Withdraw consent
7. Cookies
We use cookies and similar technologies to collect information about your browsing activities. See our Cookie Policy for more details.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: